Editor choice

Editor’s Choice for the week of April 25, 2022 – PCT

ServiceTitan, a cloud-based software platform designed to power trades, announced the launch of Titan Intelligence (TI), a suite of AI solutions for trades. These new capabilities provide residential and commercial service providers with actionable insights and recommendations, enabling them to optimize, automate, predict and innovate in all aspects of their business by harnessing the power of data. Natively integrated with ServiceTitan, Titan Intelligence will deliver business-specific AI capabilities across its suite of new data products and feature enhancements.

This new technology was unveiled at ServiceTitan’s annual Hall of Fame event held at the LA Coliseum from April 20-22.

The trades industry is at an inflection point as trends in data analytics, machine learning and artificial intelligence are changing the way the world works. With Titan Intelligence, companies on the ServiceTitan platform will be able to unleash the power of their own data to help automate simple and repetitive tasks, improve customer experience, predict results, reduce costs and stay competitive in a world driven by data. More than 7,500 ServiceTitan customers will have the equivalent of their own personal consultant embedded directly into the platform, helping contractors connect the dots throughout their business to extract meaningful and actionable insights.

“Titan Intelligence is bringing the power of data and AI to business on a scale never seen before,” said Vahe Kuzoyan, co-founder and president of ServiceTitan. “This industry will no longer have to wait years, or even decades, to take advantage of modern technological innovations. The launch of Titan Intelligence represents a giant leap forward for trades and another example of ServiceTitan’s commitment to providing entrepreneurs with access to the best technology to power their business.

Several new ServiceTitan product updates and features powered by Titan Intelligence were also announced at Hall of Fame 2022 (see photos below), including:

  • Smart dispatch (beta) is ServiceTitan’s new dispatch tool, which uses machine learning to analyze job data and help assign technicians to jobs based on factors such as geographies, skills, driving time and job performance. selling technicians to save time and maximize revenue.
  • Price overview is a feature provided by ServiceTitan Pricebook Pro, allowing contractors to easily see average prices in their area, allowing them to price their services competitively based on the average cost of similar services locally.
  • Ads Marketing Pro (beta) allows home service marketers to lower their cost per lead and maximize return on investment. By leveraging Google Ads measurement tools and dynamic call tracking capabilities, ServiceTitan customers can see the true impact of their Google Ads budgets, then optimize and automate the flow of key revenue, job and the audience to Google.

“The trades industry is undergoing a rapid digital transformation, and we want to equip our customers with the trade-specific tools and valuable data-driven insights they need to navigate this critical moment,” said Ara Mahdessian, Co-Founder and CEO of Service Titan. “We believe that all tradespeople deserve not only the best, but also the most innovative technology available to power their businesses that power our lives.”

To learn more about Titan Intelligence and all of ServiceTitan’s new tools and features, click here.